I would like to share my personal experience with Marg Counter software which used in Supermarkets.
I was contacted by Mr Santosh Shukla ( Phone Number 7705900821) to sell Marg Counter software .
After initial review we though it may be good fit for our upcoming supermarket.
Mr Santosh Shukla ( Phone Number 7705900821) is very good sales man but very bad in customer support.
He took Rs 20000/- cheque from me for this software and installed Trial version of Marg Counter software.
I called several time to him to put full version but he always made excuses and as expected one day my software stopped working and lost review. I was not able to reach Mr Santosh Shukla (Phone Number 7705900821) for several hours and we have to give our customer paper receipt which was time consuming job.
After several hour Mr Santosh Shukla ( Phone Number 7705900821) contacted me by seeing my SMS and missed calls .
He came and renamed my firm name so now software will work another 20 days.
I tried calling Mr Santosh Shukla ( Phone Number 7705900821) 100 times but now he is not picking his phone.
I was tired and then I called phone number on software for customer support. They gave me phone number of Mr Sumit ( Phone Number -9650254447) by telling me that he is Mr Santosh Shukla ( Phone Number 7705900821) boss and he will help me . I am still waiting for his help.
Another person named Abhay ( Phone Number -9792096555) called me and promised me that he will come 2-3 days before to fix my problem but never showed up.
So you all can see that how good is Marg Support .
My advice stay away from them if you want a peaceful life.
F-11 Roshanara Plaza, Roshanara Road